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Privacy Policy

Featherly is designed to be a helpful and practical space for support workers. This Privacy Policy explains how we collect, use and handle your information. We've kept it clear and simple so you can understand what's happening.

1. Who we are

Featherly grew out of the team behind Found, and is operated by Found Enterprises Pty Ltd (ABN 81 677 888 881).

When we say "we", "us" or "our", we mean Found Enterprises Pty Ltd.

2. What information we collect

We may collect personal information such as:

  • your name
  • your email address
  • information you choose to share (for example, experiences or messages)

We may also collect basic usage information, such as:

  • pages you visit
  • how you interact with the platform

This helps us understand what is useful and improve Featherly over time.

3. How we collect information

We collect information when you:

  • visit Featherly
  • sign up or provide your email
  • interact with content
  • share experiences or contact us

Some information is collected automatically through tools that help us understand how the site is used.

4. How we use your information

We use your information to:

  • provide and improve Featherly
  • share content, updates or resources (if you've provided your email)
  • understand what is helpful to support workers
  • keep the platform safe and functioning properly

We aim to only use information in ways that are reasonable and aligned with the purpose of Featherly.

5. Sharing information

We do not sell your personal information. We may share information:

  • with service providers who help us run Featherly (for example, email or analytics tools)
  • if required by law

Any sharing is limited to what is reasonably necessary.

6. Community and shared experiences

If you share experiences on Featherly:

  • you are responsible for what you share
  • you must not include personal or identifiable information about people you support

We may review content before it is published.

7. Emails and communication

If you provide your email, we may send you:

  • helpful resources
  • updates about Featherly
  • relevant opportunities

You can unsubscribe at any time using the link in the email.

8. Cookies and analytics

We may use basic analytics tools (such as Google Analytics or similar) to understand how Featherly is used. These tools may collect:

  • general usage data
  • device or browser information

This helps us improve the experience over time.

9. Security

We take reasonable steps to protect your information.

However, no system is completely secure, and we cannot guarantee absolute security.

10. Access and updates

You can contact us if you would like to:

  • access your personal information
  • update your details
  • ask questions about how your information is used

11. Changes

We may update this Privacy Policy from time to time.

If we do, we'll update it here.

12. Contact

If you have any questions, you can contact us at: hello@featherly.com.au