When There’s Nothing to Do on Shift

Support workers often experience this moment.

You arrive for a shift, everything is settled, and nothing obvious is happening or needs doing.

The person might be watching TV,  scrolling on their phone, resting or just enjoying an easy day at home.

And you’re left thinking: What exactly am I meant to be doing right now?

Some workers even feel a bit awkward in these moments. Like they should be doing something more.

First, it’s okay if things are slow

Support work doesn’t always mean being busy. It’s about the person.

Sometimes the person simply wants:

That can still be good support.

Some workers can sometimes involve just sitting down, watching tv with them or just being there.

A quick check-in can help

If it feels right, you might ask the person:

Sometimes the answer will still be no, which is of course fine. It’s important to respect their choice and control over their life.

Small things can shift the day

If the person seems open to it, small ideas might help.

For example:

Often the goal isn’t activity for its own sake. It’s simply making the time together feel comfortable and normal.

Some shifts are just like this

There will be shifts where very little happens.

That doesn’t necessarily mean you’re doing anything wrong.

Sometimes the support is simply:

Support doesn’t always need to look busy to still matter.

A small thing to remember

When in doubt, it can be helpful to come back to the person.

What would make the time feel like a good day for them?

Sometimes that’s an outing.

Sometimes it’s conversation.

And sometimes it’s simply spending time together without much needing to happen.

Being part of that kind of day can still be good support.